Frequently Asked Questions

Ear Candle starts from IDR 200,000. Massage starts from IDR 300,000 per hour.

Answers about opening hours, how to book, location, and treatments at Della Spa. Still have questions? Contact us directly via WhatsApp.

Do I need to make a reservation first?

To ensure your preferred time is available, we recommend contacting us via WhatsApp before you arrive.

What time is Della Spa open?

Every day from 10.00–21.00 WITA, including weekends and national holidays.

How do I book?

Send a message via WhatsApp to 0812-3610-9511, or use the Booking page to compose the message automatically for your chosen treatment.

Where is Della Spa located?

Jl. Karma Kandara No.41, Ungasan, Kuta Selatan District, Badung Regency, Bali. In the Karma Kandara area, about 10 minutes from Melasti Beach.

How long is one treatment session?

All body massages are one hour. Package 1 and Package 2 are two hours.

Is parking available?

Parking is available for motorbikes and cars near the location.

Female or male therapist?

Please ask directly via WhatsApp when booking for your therapist preference.

What products are used for facials?

Traditional Facial uses Della Spa's standard treatment products. For facials with Biokos products, Aloevera and Seaweed variants are available.

Is it safe for pregnant guests?

For pregnancy or any specific medical condition, please let us know in advance via WhatsApp before booking.

What payment methods are accepted?

Please ask about available payment methods via WhatsApp.

Does the staff speak English?

For communication in English, please mention it via WhatsApp when booking.

What's the cheapest treatment?

Ear Candle starts from IDR 200,000. Body massage starts from IDR 300,000 per hour. See the full list on the Treatments & Prices page.

Can I book for more than one person?

Yes. Mention the number of guests when booking via WhatsApp or the Booking page, so we can prepare the right treatment room.

Still have questions?

Our team is ready to help via WhatsApp.